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Refund Policy

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Refunds may only be requested by the student (student signature is required). The Refund Request Form is available through the Student Accounts Office, and the Student Accounts Forms Web page and must be completed in full before a refund will be processed. Illegible forms will not be processed. Refunds will be reviewed and processed only after the completed request form is received, and a credit balance appears on the student account. Please allow 2-3 weeks for refund processing, after the credit appears on the student account.

Although the Student Accounts Office processes refunds as quickly as possible, students should not plan on using their refund check to pay their rent or living expenses if living in an off-campus residence. The Student Accounts Office cannot guarantee that a refund check will be ready by a student’s rent or bill deadlines.

For in-office pick-ups, refund checks are only available to pick up on Wednesdays from 9-5pm.

Students should direct any questions regarding the status of their refund check to

Please note that Lender Disbursement dates do not equal a refund. Please allow at least 3 weeks from the disbursement date, before funds will appear on your student account. The Student Accounts Office does not have loan disbursement information.

Refunds will only be issued to the student, with exception to those students who have Federal Parent PLUS loans, or TMS payment plans on account. In those instances refunds will first be issued to the holder’s of the PLUS Loan or TMS Pay Plan, but not exceeding the amount applied to the Student Account.

Students who receive Federal Financial Aid: If a student should decide to withdraw from class(es) after a semester begins, and have not completed more than 60% of the semester, can be subject to loss in Federal Funds. Please refer to the Financial Aid Office’s section on refund calculations for more information. A withdrawal from class may result in a balance owed to SVC. It is the student’s responsibility to contact the Student Accounts Office to pay their balance due.

Questions regarding federal Pell, SEOG, Parent Plus loans, Federal Stafford loans, or alternative loans should be directed to the Office of Student Financial Services.

Title IV Federal Student Aid 
All students receiving Title IV Federal Student Aid (which includes: Federal Stafford Loans, PLUS Loans, Pell Grants, Smart, ACG, and/or SEOG) are required to complete the Title IV Federal Student Aid Authorization form. Federal financial aid regulations require that we automatically refund, within 14 days, any credit balance which may be created when the Title IV aid is disbursed to your student account and it exceeds your semester charges.

SVC offers the flexibility to maintain credit balances on the student account to pay for subsequent semester charges or to request a refund at a later date. What this means to you, the student, is that the credit balance will remain on account to cover charges outside of the normal tuition and fees, before a refund is issued. If you choose to not exercise this option, then you will be responsible for paying fees, such as parking tickets, library fines, etc., out of pocket. The federal financial aid regulations allow SVC the ability to provide these options to you if we receive written authorization from the student (or parent in the case of PLUS loans). If you would like the ability to handle your Title IV funds this way, please complete and return the Title IV form to the Student Accounts Office. If you have a PLUS Loan, parent borrowers must sign the form separately. This form is included in your initial billing packet or can be found online in the Student Accounts Forms section.  

Refund of Tuition, Room and Board
Students dismissed by the College during the semester for academic or disciplinary reasons are not eligible for a refund of tuition or room and board charge.

Refunds are based on the official Withdrawal Leave of Absence date (approved). Students who officially Withdraw or take a Leave of Absence are allowed a refund according to the schedule below*:

  • 100% refunded from the first day of class through the last date of Add/Drop at 5:00 p.m.
  • 75% refunded seven (7) calendar days after the Add/Drop date at 5:00 p.m.
  • 50% refunded fourteen (14) calendar days after the Add/Drop date at 5:00 p.m.

On the 15th calendar day after Add/Drop, there will be no refunds of Tuition or Room and Board charges.

Information regarding the Withdrawal/Medical Leave of Absence policy and procedures can be found in the College Catalog.

*Approved medical withdrawal room and board refunds will follow the above refund schedule; however, tuition will be prorated.

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